Privacy Policy

What we collect

• Contact details you submit through trip requests, host applications, vehicle partner applications, institution and partner inquiries.
• Communication you send via email, WhatsApp or phone.
• Basic anonymous analytics about how the website is used.

Why we collect it

• To coordinate, confirm and improve your trip or application.
• To verify hosts and transport partners.
• To send you operational updates about your request.
• To improve our pilot service and platform.

What we never do

• Sell or rent your information.
• Share full personal contact details publicly.
• Use your photo or testimonial without permission.

Who can access your data

Only the Back2Village team and the local coordinator assigned to your trip. We may share minimum trip-relevant details (name, group size, dietary needs) with your assigned host and transport partner.

Storage and security

Data is stored on a managed cloud backend with access controls. Admin access is protected and limited to authorized team members.

Your choices

You may request access, correction or deletion of your data by emailing hello@back2village.bd. Some operational records may be retained as required by law.

Children's data

School and institution trip data is collected from the institution, not directly from minors.

Cookies and analytics

We use minimal cookies for basic analytics and to remember your favourites. No advertising cookies are set.