Terms & Conditions

1. About Back2Village

Back2Village is a rural experience pilot platform operated from Bangladesh. We connect guests with verified rural hosts, food, transport and cultural experiences across selected districts. We are currently operating as a managed pilot, not a fully automated marketplace.

2. What we are, and what we are not

• We coordinate, review and confirm every trip request before it is booked.
• We do not guarantee hotel-class facilities. Experiences are real village experiences.
• We are not a government tourism body and do not claim government certification.

3. Bookings and confirmation

• All trip requests are inquiries until officially confirmed by Back2Village through email or WhatsApp.
• Final pricing, dates and inclusions are confirmed in writing before payment.
• Back2Village may decline, postpone or modify a trip for safety, weather, host availability or operational reasons.

4. Guest responsibilities

Guests agree to respect rural communities, follow local coordinator guidance, supervise children, and treat hosts and host families with dignity. Misconduct may result in the trip being ended without refund. See the Guest Code of Conduct.

5. Host responsibilities

Hosts agree to provide accurate information, maintain basic hygiene, respect guest privacy and report any issue promptly. See the Host Code of Conduct.

6. Payments

Payments are accepted only through official Back2Village channels. We never ask for payment through unknown personal links. See Payment Safety.

7. Cancellation and refunds

See our Cancellation & Refund Policy for full terms.

8. Liability

Rural travel involves natural conditions, roads, weather, food and outdoor activities. Guests participate at their own risk and are encouraged to carry personal travel insurance. Back2Village is not liable for loss, injury or damage arising from circumstances beyond reasonable control, including weather, transport breakdown, illness, political unrest or force majeure.

9. Content and intellectual property

All Back2Village brand assets, written content, photos and itineraries are the property of Back2Village unless otherwise credited.

10. Changes to these terms

Back2Village may update these terms as the pilot evolves. The latest version always lives at this URL.